Hotel Sales Blog

Outrageous! Do Something a Little Outrageous Today!

March 6, 2010 at 6:36 pm | Posted in Uncategorized | 1 Comment
Tags: hotel blog, hotel industry, hotel revenue management, hotel sales, social networks

It’s spring — time to shake off the post recession gloom!

You and 100 other hotels are contacting the same meeting planner for the same piece of business! What can you do to put a mile on the face of the planner and set youself apart from the other 100 hotels?

Idea #1: Get a video cam, Flip or another one. Gather the team incuding the GM in the lobby of the hotel and talk to the planner — have the GM offer a personal guarantee that if they book their meeting at your hotel, it will perfect! (Be prepared to deliver!) Send the link to the video to the planner!

Idea #2: Start a scavenger hunt on your FaceBook or i-Meet page. They have to identify one element in each of your photos. For example, if you have photo of a banquet room they have to identify the name of the flower on the banquet table in photo #4 or from the team profiles, from what university did the DOS graduate? The winners get a special offer — post the winners on the page!

There’s more but stay tuned for other ideas!

Oh yeah, do something outrageous for your family. For example, next Sunday make green eggs and ham for breakfast. If your kids don’t already have the book, buy it for them and put it on the table.

Step out of your comfort zone — it will make you feel better and put a smile on the faces of the recipients! We all like to be around people that make us smile!

Be outrageous!