Hotel Sales Blog

Team Meetings, Training Programs — Is the Hotel Industry Hypocritical?

December 8, 2009 at 8:42 pm | Posted in Hotel Sales Training Issues, In the News, Information | 1 Comment
Tags: hotel industry, hotel sales, hotel trends, recovery for hotels

According to STR, groups and meetings will be the last segment to recover. The AHLA and other travel groups have emphasised to companies and other organizations the benefits of having face to face meetings. We as an industry are trying to encourage a recovery in groups and meetings.

However, how many hotel companies are bringing in their teams for meetings and training programs? Many are citing the same reasons that our clients do for not having team meetings — cost being the primary consideration.

Yes, it has been the the toughest year in memory for the hotel industry but it has also been a tough year for our customers. If we as an industry cannot lead the way in demonstrating the effectiveness of meetings, how can we convince our customers to do so?

This may sound self serving but it is not intended to be that way. In times of difficulty, team meetings are a way of supporting the people that are out there in the trenches every day — making one more call, sending one more email, knowing full well that calls go unreturned and emails are often deleted without having been read.

The first part at least of 2010 is aticipated to be as diffcult as 2009 with a fragile recovery in group demand returning in the second half of the year. Let your team know that you support them, motivate them and give them tools to do their jobs!

Join us for the web cast marathon this Friday December 11. These are updates of the three most popular web casts of 09 — sign up for all three or jsut one or two.

http://www.hotel-online.com/News/PR2009_4th/Dec09_3WebCasts.html