Forget Resolutions It’s Time for Results
December 30, 2009 at 5:37 pm | Posted in Uncategorized | Leave a commentTags: hotel revenue management, hotel sales issues, hotel training, motivation
This subject line appeared on an email this morning from my favorite and essentiial guide for motivation, Tony Robbins.
It is estimated that most New Year’s Resolutions are abandoned or forgtotten by the end of February or March. This applies to business resolutions as well as the usual self improvemnt resolutions!
What makes Tony Robbins my motitivational guru is that he advocates massive action to change your life or your business world. Adjust your attitude, focus on your vision and goals and MOVE!
A bad plan executed well is infinitely better than a great plan executed poorly or not at all! You can always make adjustments, your past does not determine your future and keep your eyes on where you want to be not the things you are worried or frightened about!
In his little book, Notes From a Friend, Tony gives an example of a race car lesson. When you go into a skid don’t keep your focus on the wall you are about to hit but on the track where you want to be. Tony’s race car instructor would physically turn his head around to focus on the track and away from the wall!
When you do this, everything in your mind, body and reflexes adjust to take you where you are focused and want to be.
Happy New Year and remember resolutions are hollow without a massive plan of action!
Tony’s Notes From a Freind is a little book in small chapters that I refer to every morning when I need my attitude ramped up — it is avialable on Amazon! Well worth the $9.95.
Finally Good News! PKF Forecast Revised Upward-Demand to Increase in Q1
December 17, 2009 at 9:36 pm | Posted in Hotel Sales Training Issues, In the News, Information, Uncategorized | Leave a commentTags: hotel blog, hotel industry, hotel revenue management, hotel sales, hotel trends, recovery for hotels
Have you heard the good news? PKF just revised it’s demand forecast for 2010. Demand will increase by almost 2% in 2010 begining in Q1 2010.
While this won’t mean a great flood in demand it should be enough to change our midsets from ‘survival mode’ to that of planning to optimize opportunities in this fragile but real first stage of recovery. Rates will still be under pressure but declining at a slower rate than in 2009. This should set the stage for real rate stabilization in 2010.
The increase in demand will be mitigated by new supply in the market. If your market has has seen the entry of new hotels, your results won’t be as impressive as in those markets that saw very little new supply come online.
Make no mistake — hotel sales and revenue management processes have seen changes during this recession. Use this quiet time during the holidays to reflect on how these processes have changed, how you can embrace them and prepare your sales and RM deprtments for 2010! Get training for your teams to make adjustments to this new approach to sales & RM. Yes, some things never change it is how we can conduct them faster and more efficeitnly to get the edge on the competition that will make the difference!
Happy Holidays — we have a lot to look forward to!
PS. CVCT has been selected by the AHLA to offer seminars to the state chapters on Power Selling, Revenue Management Game Changers and Social Networks as Sales Tools. Watch for them coming to your area!
Team Meetings, Training Programs — Is the Hotel Industry Hypocritical?
December 8, 2009 at 8:42 pm | Posted in Hotel Sales Training Issues, In the News, Information | 1 CommentTags: hotel industry, hotel sales, hotel trends, recovery for hotels
According to STR, groups and meetings will be the last segment to recover. The AHLA and other travel groups have emphasised to companies and other organizations the benefits of having face to face meetings. We as an industry are trying to encourage a recovery in groups and meetings.
However, how many hotel companies are bringing in their teams for meetings and training programs? Many are citing the same reasons that our clients do for not having team meetings — cost being the primary consideration.
Yes, it has been the the toughest year in memory for the hotel industry but it has also been a tough year for our customers. If we as an industry cannot lead the way in demonstrating the effectiveness of meetings, how can we convince our customers to do so?
This may sound self serving but it is not intended to be that way. In times of difficulty, team meetings are a way of supporting the people that are out there in the trenches every day — making one more call, sending one more email, knowing full well that calls go unreturned and emails are often deleted without having been read.
The first part at least of 2010 is aticipated to be as diffcult as 2009 with a fragile recovery in group demand returning in the second half of the year. Let your team know that you support them, motivate them and give them tools to do their jobs!
Join us for the web cast marathon this Friday December 11. These are updates of the three most popular web casts of 09 — sign up for all three or jsut one or two.
http://www.hotel-online.com/News/PR2009_4th/Dec09_3WebCasts.html
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Hotel Sales Blog contains tips, research and opinions on hotel sales, revenue management and training in these disciplines. We try to give a read on the latest issues impacting hotels.
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