Hotel Sales Blog

Hotel Sales Success Stories

February 3, 2009 at 2:00 am | Posted in Uncategorized | 1 Comment

I was doing a coaching call with the team at the Lied Lodge and Conference Center center two weeks ago and they were getting a little discouraged.  We had a chat and they are going to realign their sales office responsibilities based on the market realities as well as allocate one additional person to internet prospecting — smart move.

About a week alter I received the following email from Denise, their DOS/M:

I was just looking at the New Tentative groups we have booked since the first of January to date, compared to last year same time.  In January 2008, we booked 26 New Tent groups, 695 rooms, $64,526.  This January 2009, we have booked 1589 rooms, $151, 988!!  Our ADR for newly booked group business is us nearly $3.00 compared to the selling time same time last year.  I can’t wait to share this with the team tomorrow!!

The moral of the story — make it a point to monitor and share positive numbers more often to give every one the uplift in morale.  If you think it can’t be done — this is a conference center not at all close to a primary market and if they can do it — so can you!

EXCITING NEWS!  Newmarket and I have developed an online sales training module Sales in a 2.0 World.  Check out the link bleow to Blip for  a preview.  Keep checking back for the link to the ‘real deal’!